Tips on Making Holiday Returns
By: Meaghan Collier
Updated: December 28, 2010
It's the high point of return and exchange season. So what are the rules that you have to play by in order to get rid of what you don't want and get what you do? Janna Kiehl of the Better Business Bureau says there are no laws the govern returns.
She says refund and exchange policies are widely misunderstood because consumers assume they have the right to return any purchase for a refund. It's also important to remember there is a difference between refunds, returns and exchanges.
She says refund and exchange policies are widely misunderstood because consumers assume they have the right to return any purchase for a refund. It's also important to remember there is a difference between refunds, returns and exchanges.
