New Mexico Launches Statewide Mental Health Crisis Line
By: Karl Wehmhoener
Updated: February 1, 2013
SANTA FE - Beginning today, the New Mexico Crisis and Access Line (NMCAL) is available statewide, helping New Mexicans get access to local help and resources during a mental health crisis. The line will be available statewide and toll free at 1-855-NMCRISIS (1-855-662-7474).
"We should be providing every resource we can to New Mexicans who are in need of mental health services, especially during times of crisis," said Governor Susana Martinez. "Offering a helping hand during someones darkest moments can go a long way toward assisting that individual and putting them on the road to recovery. The first step to addressing a mental health crisis is ensuring easy access to services and I'm pleased that we are able to offer this hotline to those who need it.
The crisis line will be staffed by mental health professionals who can respond to a crisis 24 hours per day and 7 days per week. The line will be available statewide and toll free at 1-855-NMCRISIS (1-855-662-7474)."
The State is working in collaboration with OptumHealth New Mexico and Protocall to bring the line to New Mexico.
"We want to make it easier for people to access care," said Human Services Secretary Sidonie Squier, who also serves as Co-Chair of the Behavioral Health Collaborative. "The crisis line will help people receive the right care, at the right time, in the right place so they can reach recovery.
NMCAL staff will help stabilize the person experiencing a crisis. After the situation is under control, the mental health specialist will refer the individual to the appropriate community mental health resources. The NMCAL coordinates with local provider agencies, respite, warm lines, emergency rooms, law enforcement agencies and correctional facilities."
"In New Mexico, we recognize the need to provide more coordinated crisis services and this is a step that will help everyone know that they are one phone call away from getting help," said Governor Martinez.
"This statewide crisis line gives people a simple and easy way to access mental health and substance abuse services," said OptumHealth New Mexico CEO Elizabeth Martin. "We hope that anyone who needs help calls to get the help and support they need to get and stay healthy.
"This statewide crisis line gives people a simple and easy way to access mental health and substance abuse services," said OptumHealth New Mexico CEO Elizabeth Martin. "We hope that anyone who needs help calls to get the help and support they need to get and stay healthy.
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